Ask Your Pharmacist
How can I transfer prescriptions from another pharmacy?
Call and speak with one of our pharmacists. We will ask you a few questions, then we will contact your current pharmacy to have your prescriptions transferred to D-REX.
Can I prepay my prescription online?
We currently only accept payment at time of pickup/delivery. We do not currently accept online payments.
What if I forgot to pick up my prescription at the indicated time?
We will hold your prescription for seven days. If you've forgotten to pick up your prescription in this time, call us and we'll be happy to refill it.
Can I pick up my mother's prescription? What information do I need?
You must show the proper identification and you must, according to HIPAA guidelines, be an authorized caregiver for the patient whose prescription you are picking up.
Can I use my prescription card at your pharmacy?
Yes, we support most major insurance companies.
Can you help me with Medicare Part D questions?
Yes, we have trained Medicare Part D professionals on staff.
If I have no refills remaining, can I still request a refill online?
Yes, we will contact your physician for you to request a refill. You will be required to enter your phone number so we may contact you at a later time.
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