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Why Is Patience Important In Healthcare?

Why Is Patience Important In Healthcare
Patience: An antidote to despair Some say having patience is a good thing. Ambrose Bierce defined patience as “a minor form of despair disguised as a virtue”. I take the middle ground, believing patience can be either—virtue or despair. Patience allows one to withstand the vicissitudes of life.

  1. It allows one to look the future in the eye and know that one can survive a great deal of stress, ambivalence, abuse, and sorrow.
  2. Patience entails hope, which is in some ways antithetical to despair.
  3. For this reason, although one sometimes experiences despair while being patient, I don’t believe patience is a minor form of despair, although it may be strongly associated with despair.

Patience, I believe, is a virtue and not a disguised virtue. It allows for a hopeful resolution to a problem. It allows one to “wait” and maintain hope despite uncertainty. It allows one to make decisions calmly and resolutely despite knowing that the outcome may be months or even years away.

Patience is an important virtue. It provides time to think and plan and implement if necessary. It delays precipitous decisions and makes decisions more robust and realistic. Patience provides the necessary extension of faith for someone else who needs time to plan and bring about change. Patience entails faith, hope, and love.

Faith in the future, hope in a positive outcome, and love that transcends time. Patience is the basis for faith, hope and charity (love). What is patience and why is it important in life and health care? Without patience many abrupt decisions would be made without thought or time to consider consequences.

Without patience many disastrous decisions and their consequences would taint the final outcomes for many people and patients. In life and healthcare, patience allows the time necessary to reach an optimal solution to a problem. It allows one to “stand back” and assess a situation. It allows one to try various solutions.

It allows one to feel some sense of security while one waits for the final outcome. Patience may also be a reaction to despair. Not a minor form of despair but a reaction to despair. It may be the adult, mature reaction to despair. While one is looking for a solution one waits patiently for the final arbiter—the final conclusion, the answer to the question, or the optimal choice.

  1. Patience allows for faith, hope, and charity but also for moral courage.
  2. It allows one to maintain an attitude of questioning.
  3. What will happen if I do this? Or this? Or this? How long may I wait? One aspect of patience is knowing when to resolve patience.
  4. That is, when to speak up, stand up, or make that difficult decision.

Patience entails knowing when it has reached its limit and when it is necessary to make a choice or answer the question. I think of patience in the context of chronic illness or acute irritating maladies. In some cases patience has a limit and there is a resolution.

In other cases patience must be infinite. Patience must not deter one from trying to find a solution. It must not push one to accept the unacceptable. It must not make one lazy or easily accepting of solutions that may be possible to optimize, or, solutions that are premature or which have simply been maintained for too long.

As a child I tried to cultivate my own patience. I have found that patience is a true virtue sometimes accompanied by despair but that in most cases having patience is a positive aspect of life. Patience has allowed me to surmount great odds over many, many years.

It has allowed me to develop skills and abilities that I never thought possible. It has made my relationships happier and more loving. It has supported my faith, given me hope and allowed me to be charitable in situations where others would have lost patience. Limiting patience ought to be a conscious decision.

When one finds that patience is inimical to one’s health, life or safety then maybe one should curtail it. But, if at all possible, patience is the first virtue, and the most important one. Not a minor form of despair but the antidote to despair. This antidote to despair, however, is not easily won.

  1. One must have a certain moral courage to maintain patience, since despair is always lurking.
  2. Patience requires strength, courage, and optimism—strength because patience is not a frail virtue, courage because one may wish to give in to despair, and optimism because optimism is the basis for the hope that patience allows.

Can one provoke someone who is patient? Or is patience a transcendent virtue that defies provocation? Can one control one’s patience to the point of not being able to be provoked? This is where moral courage begins and maybe ends. One must have the courage to maintain patience despite provocation but if provoked one must not allow this provocation to end patience.

  1. Just because one has “lost patience” does not mean it cannot be regained or reinforced or renewed.
  2. Renewal of patience is a great challenge and requires even more strength, courage and optimism.
  3. One must admit one’s loss of patience to oneself and maybe others.
  4. One must admit that one may have been weak in the face of provocation.

But one must also allow one to lose patience and not to feel “lesser”. One must be tolerant of one’s loss of patience and be determined to regain patience. Chronically ill patients must feel this provocation when an illness continues to raise hurdles that prompt despair.

The provocation to give up on patience, to see oneself as “lesser” because one has lost patience is always a challenge. One must pick oneself up and try again. One must continue to believe that patience has meaning and importance in life and health. One must not give up or in to the despair that follows a loss of patience or feeling lesser in many ways – less faithful, hopeful, optimistic, courageous and, yes, in control.

Patience is a necessary virtue. Without patience many disastrous consequences would occur in life and health. Patience is hope, faith, optimism, and courage. It is the antidote to despair. Mary Ellen Wurzbach is John McNaughton Rosebush Professor Emerita, University of Wisconsin – Oshkosh in Oshkosh Wisconsin.

The views and opinions expressed by Perspectives contributors are those of the author and do not necessarily reflect the opinions or recommendations of the American Nurses Association, the Editorial Advisory Board members, or the Publisher, Editors and staff of American Nurse Journal, These are opinion pieces and are not peer reviewed.

: Patience: An antidote to despair

Why is patience important to patients?

Patience is One of Several Virtues for the Healthcare Worker – Healthcare workers must exhibit patience as part of their standard operating procedure. Working with the general public can sometimes be very difficult; ask any retail worker or customer service agent.

But for the healthcare worker, the public they deal with is often highly stressed. People don’t act their best when they are sick. They also can behave inappropriately when they are stressed and worried about a sick loved one. It’s an untenable position for the healthcare worker who must deal with everyone from uncooperative children and overly controlling parents, to people exhibiting signs of mental illness or erratic behavioral conditions, and so many more challenging conditions.

Healthcare workers must do all this and find a way to also calmly collaborate with their colleagues during some very stressful situations. Having patience can help healthcare workers deal with all these things while still providing quality care to their patients.

Compassion for people helps healthcare workers be more patient when dealing with difficult people and situations during the delivery of healthcare services. Having compassion requires a great deal of patience and an understanding of another person’s situation. Medical patients are vulnerable, and having a compassionate caretaker who is also patient can ease their discomfort in the situation. Patience is a part of the emotional stability necessary to work in the field of healthcare. Emotional maturity or emotional intelligence is an essential trait for anyone in healthcare delivery. This characteristic helps healthcare workers deal with the daily stresses and strains of working in the profession. While the COVID-19 pandemic has increased the burden of healthcare professionals, anyone coming into the professional must generally be able to handle a high level of pressure, whether their job is a front line receptionist or ER nurse. Communication skills are also uniquely linked to having patience in the field of healthcare. Caretakers must understand when to take a deep breath and try a different approach toward communicating with families and patients. But patient communication is also critical to the backend of healthcare. For example, medical billers and coders must deal with a highly complex healthcare reimbursement system of private and public insurance carriers, each with different rules for paying healthcare providers.

Patience is the thread holding all of these character traits together. Healthcare workers find themselves having to repeat themselves several times when providing care. Or, they may find themselves dealing with a tough family member who takes out their worry on the healthcare provider.

Healthcare workers even need patience when dealing with difficult doctors or healthcare insurance companies that refuse to pay up or even patients that are stubborn or otherwise difficult to handle. Through it all, the healthcare provider must dig deep to exhibit the patience necessary to do the job.

The Custom Group of Companies would like to again express our gratitude to our nation’s patient, persistent, and brave healthcare workers as they serve on the frontline of the COVID-19 crisis.

Why is patience important in nursing?

Qualities Of A Successful Nurse – Good nurses are excellent communicators with both patients and colleagues. Effective communication contributes to positive patient outcomes. As the first point of contact, nurses help uplift spirits and calm nerves. They can also ensure that patients understand doctors’ instructions and expectations.

  • The ability to explain complex information in an easy to understand manner is a key skill.
  • Patients typically seek clarity and speaking eloquently makes it easier for patients to grasp the information.
  • Clarity allows patients to follow instructions properly, thus improving the chances of positive medical outcomes.

Patients must understand all risks, dosages, and complications to make well-informed decisions. The most important part is that the nursing staff should strive to make patients feel comfortable. Effective nurses are reliable and responsible. They complete all their tasks accurately, diligently, and demonstrate attention to detail.

The process of assessing and treating patients has little room for error. A mistake has the potential to put patients’ lives at risk. The profession requires practitioners to develop leadership skills. This enables staff to cope with the nature of responsibilities placed upon them. It is common for nurses to work long hours, including during weekends and holidays.

Patience is a key quality in this field. It allows professionals to stay calm even under pressure. Nurses are trained to avoid confrontation even when dealing with irate patients or colleagues. Staying calm provides a sure-fire way to handle distressing situations professionally.

Why is patience important in workplace?

Patience is a vital quality in the workplace. It can reduce stress and conflict, lead to better working relationships, and help you to achieve your long-term life and career goals. Many of us struggle with impatience.

Why is patience key to success?

4. Self-possession – Patience puts us in direct control of ourselves. And there is no more powerful an aid to success then self-possession. When we are patient, we give ourselves time to choose how to respond to a given event, rather than get emotionally hijacked by our emotions.

  1. It allows us to stay gathered no matter what is happening.
  2. With self-management we build trust in our capacity to deal with whatever comes our way.
  3. A lack of success or progress can almost always be boiled down to a lack of patience.
  4. The most basic reason for impatience is a lack of control.
  5. When we lack control, we lack understanding and insight.

When we lack understanding and insight, we lack the ability to plan, communicate and set realistic expectations. But when we claim control over these issues, we get to bask in the rewards patience can deliver.

What is patience as a core value?

Patience is quiet hope and trust that things will turn out right. You wait without complaining. You are tolerant and accepting of difficulties and mistakes. You picture the end in the beginning and persevere to meet your goals.

Why is patience and empathy important in healthcare?

Why Empathy Is a Critical Attribute in Healthcare Empathy is the ability to put oneself in another’s shoes. It’s the effort to feel what others feel and understand their emotions, which is the key to understanding other people’s experiences. This kind of understanding is exactly what doctors should strive for when caring for their patients.

  • However, doctors are often trained to approach every case with a level of objectivity that can contradict the benefits of empathy in healthcare.
  • Objectivity is a critical component in diagnosing health concerns and devising treatment plans.
  • But health issues impact people emotionally, not just biologically.
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Fears and anxieties can affect everything from the patient’s to the effectiveness of certain types of treatments. To provide optimal care, physicians and specialists must recognize and the importance of empathy in health and nursing care. Balancing Objectivity, Empathy, and Healthcare Empathy makes the industry more supportive.

Consider these examples of empathy in healthcare: A doctor who is sensitive to patients’ suffering can connect with them on a much deeper level. If the doctor advises undergoing a certain treatment plan or taking certain medications, the patient will have more trust in that advice. On the other hand, becoming emotionally involved can cloud someone’s judgment.

Doctors may take risks they wouldn’t otherwise or be more cautious than the situation warrants. Both of these outcomes lead to an improper level of care. Too much detachment, however, and there won’t be a connection between the physician and the patient.

If the physician seems distant or responds coldly to the patient’s questions and concerns, then the patient may feel like they don’t care. Any deviation from treatment or failure to take medication will simply be deemed non-adherence, and the patient will be considered uncooperative. Providing compassionate care means balancing both sides of the equation.

Even though it is important for physicians to objectively assess a patient’s health concerns, it’s also important for physicians to prioritize empathy in healthcare communication when they acknowledge the results of patient assessments. At Marquis, we believe physicians need to take into account the patient’s emotional state and the impact health concerns can have on their lives.

  1. Empathy in Healthcare Studies show that nurturing a more empathic relationship can lead to, fewer disputes with healthcare providers, and higher reimbursements due to,
  2. On a more day-to-day basis, it also makes caring for patients a more rewarding experience.
  3. So how does one balance objectivity and empathy? We believe it begins,

Here’s how to show empathy in healthcare: 1. First, be aware of moments that lend themselves to the highest levels of empathy. Are you about to deliver a difficult medical diagnosis? Is your patient feeling hopeless? Are family members continually asking whether their loved one will be OK? Evaluate people’s expressions and actions.

  • You’ll know the moments when you see them.2.
  • Listen carefully for what isn’t being said.
  • Patients don’t always explicitly state their feelings, needs, and values.
  • However, they will express themselves, and you can pick up on these feelings with an empathetic ear.3.
  • Stay present.
  • On average, doctors listen to their patients for only,

Look patients in the eye, respond when appropriate, and don’t let your thoughts shift elsewhere. A patient will notice if you’re not really listening or paying attention.4. Look for cues that the patient has completed their thought before speaking. For example, you’ll know it’s OK to jump in when someone drops off at the end of a sentence or shifts positions when sitting.5.

  • Reflect on difficult or emotional conversations.
  • Don’t push them out of your mind after the patient leaves.
  • Get to know your patient by contemplating how things went and noting what to say during future conversations.
  • Empathy in healthcare should be a standard practice, but the industry can feel draining sometimes.

Objectivity is easier to fall back on, but you don’t have to choose. At River Terrace Rehabilitation & Healthcare Center, we don’t think the two are mutually exclusive. We believe that compassion and empathy in healthcare are what makes physicians the best they can be.

Why is the patient most important?

Speaking Event: PIAA International Conference, Amsterdam – October 22, 2014 LinkedIn Pulse | Empathy: Beyond a Connection – September 16, 2014 List of Health Care Social Media and Digital Influencers on Twitter – July 30, 2014

By Barbara Ficarra, RN, BSN, MPA (A follow-up post to ” When Doctors and Nurses Work Together,”) Why Is Patience Important In Healthcare Do you feel that patients are the most important part of the medical (health care team)? In a recent post on Healthin30, “When Doctors and Nurses Work Together” I wrote about the team-based approach for caring and treating patients, and it addressed the relationship between nurses, doctors, patients and the importance of a multidisciplinary, team-based approach to patient care.

The health care team is comprised of a diverse group of specialized professionals, and the most important part of the medical team is the patient. Subsequent to publishing this post, I received an email from an author and patient advocate stating that patients are not the most important member of the medical team.

I value and respect this comment; however I politely and passionately disagree. As a registered nurse and consumer health advocate, I emphatically say that patients are the most important part of the medical team. As health care professionals engage their patients with empathy, we can make them feel valued and respected, and by listening and communicating effectively with our patients we can develop a treatment plan specifically around their needs.

Patients are the center and the most valuable part of the team. We need to involve them in their care and understand that they are the integral part of the health care team. We need to encourage them to be a proponent of their own health care. We need to let them know that it is okay to ask questions and to take charge of their health.

Patients may have some self-doubt about questioning health professionals. They may feel uneasy and perhaps they may have difficulty expressing themselves, but we can offer reassurance and continue to encourage them to be proactive. My colleagues speak out I asked a few of my colleagues to weigh in on this topic.

Elizabeth Cohen, CNN senior medical correspondent and author of THE EMPOWERED PATIENT. Kevin Pho, MD, primary care physician and founder KevinMD. Donna Cryer, JD, patient advocate, known as “DC Patient” and CEO of Cryer Health. Carl R. Sullivan, MD, professor and vice-chair of the Department of Behavioral Medicine and Psychiatry at West Virginia School of Medicine, Medical Director of Substance Abuse Programs at the West Virginia University School of Medicine in Morgantown, WV.

Elizabeth Cohen, CNN senior medical correspondent and author of THE EMPOWERED PATIENT “Patients know their bodies and their illnesses, and know when something’s gone wrong. Empowered patients can communicate changes and observations that can make a real difference in their medical care.

  1. To have their voices heard patients have to, first of all, speak up! This might sound obvious, but many times patients are intimidated, or sometimes bewildered, by the medical world around them.
  2. Also, it can be hard to speak up if the doctor or nurse if perceived to be rushed and ready to move on to the next patient.

In “The Empowered Patient,” I urge patients to realize there are times they absolutely have to advocate for themselves or their loved ones. Their lives, or the life of someone they love, may depend on it.” Kevin Pho, MD, primary care physician and founder of KevinMD “It’s important for doctors and other medical providers to listen to the most important member of the healthcare team, the patient.

After all, there is no bigger stakeholder. Involving the patient in the decision making process is essential, to both better the patient outcome and improve patient experience.” Donna Cryer, JD, CEO of CryerHealth and patient advocate, DC Patient “Patients are the sine qua non of health care. Not without which there is no purpose of spending all this time, money, and effort.

Patients are the most affected by the success or failure of the medical team. Patients hold the ultimate responsibility of selecting the right team members, determining the primary objective based on their lifestyle and values, adhering to the treatment or recovery plan, and persisting, enduring until the team has reached the end of their work.” Carl R.

Sullivan, MD, director of addictions programs at the West Virginia University School of Medicine in Morgantown, WV Patient care is at the heart of everything we do, says Dr. Sullivan. He refers to this quote from Norman Cousins-1989 that speaks volumes. “People go to doctors out of fear and hope – fear that something may be wrong but hope that it can be set right.

If these emotional needs don’t figure in the physician’s approach, he may be treating half the patient. The question is not now – any more than it has ever been – whether physicians should attach less importance to their scientific training than to their relationships with patients, but rather whether enough importance is being attached to everything involved in effective patient care.”-Norman Cousins Putting patients needs first and allowing them to be the focal point and at the center of the team will foster a better patient relationship and better outcomes.

By being empathetic, listening and communicating and understanding that patients are the most important part of the team; health care professionals can create a treatment plan that correlates with patients needs. Every patient is the most important member of the health care team. Your turn We would love to hear your insightful thoughts.

Do you feel that you are the most important part of the medical (health care team)? What are your experiences? Do you consider yourself an empowered patient? Do you take charge of your health? Have there been times when you were afraid to speak up? Are you involved in the decision making process with your health care professionals? Please share your experiences so we can all learn to be better at what we do.

Why is patience important in caregiver?

3) Be Patient – Patients who have suffered a traumatic brain injury often have difficulty with skills like speech and memory. Additionally, since traumatic brain injuries often affect the part of the brain that deals with response to stimuli, risk-taking and adherence to rules, injured people may exhibit less concern for rules and an increased level of risky or downright dangerous behavior.

What are 3 qualities of patience?

The Quality of Patience Patience is one of the most difficult qualities to develop in this fast paced and impatient world. We want everything, we want it our way, and we want it now! We think that if we slow down we’ll fall behind. Occasional impatience is natural, but if it becomes a habit, it can make us ill.

  1. Impatience contributes to feelings of anxiety, anger, dissatisfaction, and failure.
  2. It can ruin relationships with friends, partners, co-workers, and children.
  3. Being impatient is not an attractive quality and results in feelings of guilt for your out-of-control behavior.
  4. Being impatient can get you into real trouble.

It can make you physically ill. When you’re impatient, you view life as a chore; the task in front of you is something to get done and over with. When you’re impatient you’re trying to rush into the future, and in your rushing, you miss out on being in the present.

The sooner you learn the art of being patient, the easier and more peaceful your life will become. So hurry up and learn to develop this vital quality of patience. When you’re patient, you give up the struggle. You relax and enjoy your life and your relationships, and experience the beauty of each moment.

Patience creates confidence, decisiveness, and a thoughtful outlook on life. Patience leads to wisdom and success. How does this happen? When we are patient we slow down, and in taking our time we’re able to see the complexity in life. We are able to hear all that is being communicated to us.

When we are patient, we are usually being silent and we become conscious of the natural rhythms of life. Life has its own timing and flow. Patience allows us to see and feel circumstances as they are evolving. If we pay close enough attention and can quiet our minds, we may even be able to see the past, present, and future all in one moment.

We can see what has been, and how it has led to what is now, and how it will create what will be in the future. In this way we have much more information to act on and to make our decisions with. Patience leads to successful action. It also leads to successful inaction – we will know when to leave well enough alone.

  • The key to patience is acceptance.
  • When we are impatient, we are refusing to accept our circumstances or refusing to accept others as they are.
  • We feel that we have to get busy and control, and fix everyone and everything.
  • When we are impatient, we actually have the nerve to believe that the world should operate according to our wishes and our timetable.
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Impatience creates tremendous stress on each of us as well as those around us. To develop patience, you can begin by taking a very deep breath. Feel the peace you have taken in with that breath. Now hold that breath for a moment and then slowly and fully release it, emptying out your lungs.

Feel the stress that you have released with just that one conscious movement. Now, let a small smile play upon your lips and become aware of your inner contentment. For the space of that breath, you were in acceptance and in the flow of life. For the space of that breath, you left life alone and trusted it to move at its own pace.

For the space of that breath, you expressed your happiness. For the space of that breath, you were patient. Shirley Vandersteen, Ph.D., R. Psych. Consulting Psychologist : The Quality of Patience

Why is patience an important soft skill?

Patience Skills FAQ –

  1. Why is patience a soft skill? Patience is a soft skill because it’s a personal attribute that enables you to interact effectively and harmoniously with other people. Unlike hard skills, which are teachable abilities/skill sets that are easy to quantify, soft skills make communicating with and working with other people easier. With patience, you’ll be able to maintain a calm and rational demeanor when waiting for long periods of time or dealing with stressful situations. Doing so will make working with others much easier. As a soft skill, patience is also a valuable thing to include on your resume or in an interview. If you’re a patient person, write that down under the skills section of your resume. Also, be sure to rehearse a story or two about a time you were patient before your interview.
  2. What is a good example of patience in the workplace? A good example of patience in the workplace is being able to teach a co-worker a new skill or working with a child who’s having a tantrum. Here are those two examples: Example #1 You were assigned to teach a new co-worker how to navigate Slack, a communication program they’ve never used before. It’s taking them longer than you expected to understand it, but you patiently continue guiding them. Instead of becoming frustrated and making the situation worse, your patience allows you to effectively explain the program with a resolve few other employees have. Example #2 As a newly hired teacher, it can be overwhelming dealing with young children at times. However, when James began having a tantrum over not liking the math portion of the class, you patiently communicated with him about it. At first, he continued to cry and complain, which could have easily gotten to any teacher, but your patience allowed you to keep your cool until the child calmed down. Examples like these are perfect to use in interviews, because they showcase how well you handle yourself during situations that require patience. And, regardless of what kind of job you’re going for, patience is always a valuable skill.
  3. Is patience a skill for a resume? Yes, patience is a great skill for resumes. As a valuable soft skill, patience can easily be incorporated into a resume for any job. While you’ve probably learned to focus on hard skills, soft skills like patience are highly desired by employers. That means that whether or not you have several hard skills available to write on your resume, it’s still worth adding “patient” to the skills section of your resume. Think of it this way; an employer can easily train a cashier how to use a cash register if they’ve never used one before, but they can’t simply teach someone how to be patient. That’s why patience is so valuable.
  4. How do you list patience skills on a resume? You can list patience skills on your resume through your work history descriptions. While it’s easy enough to list patience as one of the skills on your resume, you can also use some of the bullet notes in your work history descriptions to expand upon the ways you exemplify it. For instance, you can show patience on your resume by mentioning how many new team members you trained, the process of completing an important project, or a time you held strong and solved a conflict. Here are some examples of work history descriptions that showcase patience:
    1. “De-escalates arguments and other potentially harmful situations through adept communication.”
    2. “Maintains timely and consistent communication with an editor once per week.”
    3. “Successfully trained 7 new employees on company computer systems.”

    When you include these types of descriptions, your potential employer will read about the ways in which you are patient, rather than just seeing “patient” as one of your listed skills.

Never miss an opportunity that’s right for you.

Why is patience a power?

Why Patience is Power Patience can be regarded as a problem: eat up all the grain today or plant it in the earth and wait for it to multiply. Unfortunately, human beings evolved not as farmers but as hunter-gatherers, and have a strong tendency to discount long-term rewards.

  1. Our ancestral shortsightedness is borne out by the Stanford marshmallow experiment, a series of studies on delayed gratification led by Walter Mischel in the late 1960s and early 1970s.
  2. These studies, conducted on hundreds of mostly four- and five-year old children, involved a simple binary choice: either eat this marshmallow, or hold back for 15 minutes and be given a second marshmallow.

Having explained this choice to a child, the experimenter left him alone with the marshmallow for 15 minutes. Follow-up studies carried out over 40 years found that the minority of children who had been able to hold out for a second marshmallow went on to enjoy significantly better life outcomes, including higher test scores, better social skills, and less,

  • Even so, patience involves much more than the mere ability to hold back for some future gain.
  • Exercising patience (note the use of the verb ‘to exercise’) can be compared to or growing a garden.
  • Yes, waiting is involved, but one also needs to have a plan in place, and, moreover, to work at that plan.
  • Thus, when it comes to others, patience does not amount to mere restraint or toleration, but to a complicit engagement in their struggle and welfare.

In that much, patience is a form of compassion, which, rather than disregarding and alienating people, turns them into friends and allies. If impatience implies impotence, patience implies power, power born out of understanding. Rather than make us into a hostage to fortune, patience frees us from frustration and its ills, delivers us to the present moment, and affords us the calm and perspective to think, say, and do the right thing in the right way at the right time—which is why, with, both patient and therapist can require several years together.

  • Last but not least, patience enables us to achieve things that would otherwise have been impossible to achieve.
  • As La Bruyère put it, ‘There is no road too long to the man who advances deliberately and without undue haste; there are no honours too distant to the man who prepares himself for them with patience.’ Exercising patience does not mean never protesting or giving up, but only ever doing so in a considered fashion: never impetuously, never pettily, and never pointlessly.

Neither does it mean withholding, just like ageing a case of fine wine for several years does not mean withholding from wine during all that time. Life is too short to wait, but it is not too short for patience. Patience is much easier, perhaps even pleasant, to exercise if one truly understands that it can and does deliver much better outcomes, not just for ourselves but for others too.

In 2012, researchers at the University of Rochester replicated the marshmallow experiment. However, before doing so, they split the participating children into two groups, exposing one group to unreliable experiences in the form of broken promises, and the other to reliable experiences in the form of honoured promises.

They subsequently found that the children exposed to honoured promises waited an average of four times longer than the children exposed to broken promises. In other words, patience is largely a matter of trust, or, some might say, faith. Neel Burton is author of and other books.

  • References Mischel W et al.
  • 1972): Cognitive and attentional mechanisms in delay of gratification.
  • Journal of Personality and Social Psychology 21(2): 204–218.
  • J de la Bruyère (1688), Les Caractères, Des jugements, aphorism 108.
  • Idd C et al.
  • 2013): Rational snacking: Young children’s decision-making on the marshmallow task is moderated by beliefs about environmental reliability.

Cognition 126(1):109–114. More from Psychology Today Resilience is a core quality for wellbeing but can also be misused and work against us. The story we tell about ourselves—our narrative identity—is especially powerful. Admit that it hurts, but don’t torture yourself with “what-ifs.” Mentally strong and resilient people overcome adversities and learn from them.

Learn how to build resilience against overthinking. Character is about how individuals live out what they believe to be true about life, people, and the world. Meaning, purpose, value, connection, resilience, and transcendence are key drivers of well-being. It takes work to be mentally healthy, but the results are well worth the effort.

Get the help you need from a therapist near you–a FREE service from Psychology Today. Why Is Patience Important In Healthcare More from Neel Burton M.D. More from Psychology Today Meaning, purpose, value, connection, resilience, and transcendence are key drivers of well-being. Character is about how individuals live out what they believe to be true about life, people, and the world.

  1. Showing up kindly for others benefits both parties.
  2. We can continue to discover more about ourselves at any age.
  3. Learn how to build resilience against overthinking.
  4. We tend to see ourselves in terms of other people and their accomplishments.
  5. Resilience is a core quality for wellbeing but can also be misused and work against us.

We encounter obstacles that may alter our mindset or how we perceive things, throughout our lives. : Why Patience is Power

What is the power of patience?

The Power of Patience calls on us to reclaim our time, our priorities, and our ability to respond to life with a firmly grounded sense of who we are. It is the best gift, we soon learn, that we can give ourselves.

What is the power and purpose of patience?

Patience is powerful. It can help us persevere, reduce stress, and overcome challenges. Patience may be a virtue, but it’s something I often find challenging. How about you? Given the pace, uncertainty, and intensity of life and work these days, I don’t think I’m alone in the struggle to be patient.

But why can it be so difficult to be patient? How can we be more patient with ourselves and those around usat work and in life? We live in an intense, fast-paced world. Everything is about speed, scale, and execution. Slowing down has never been a strength for me in my life. I’ve always found it difficult to let things be and trust the process.

However, this is actually what patience is all about – allowing things to be as they are and trusting that things will unfold as they are meant to. It’s hard to do this in the best of circumstances, but over the last few years, it’s been even more challenging.

One thing that can make patience specifically tricky is the fear that things won’t work out. While taking deliberate action and being proactive are essential, finding balance is also important. In my life, I’m often on the side of action and focus, which can, unfortunately, turn into control. As the saying goes, “Slow and steady wins the race.” But, many of us collectively struggle to be patient and trust the process.

Being patient is challenging for many of us – but there are real benefits to it regarding our wellbeing and success.

Is patience a key skill?

How to demonstrate patience on your resume: –

Talk about a long-term project you were assigned to complete from the beginning to the very end; Describe any sort of training sessions you have done for newcomers or within your team; Resolving conflicts at the workplace – think of a case where you listened patiently to both sides (and remained impartial); Problem-solving that showcases your ability to study diligently over a period of time and deliver a strategic solution; Team project, where you found yourself accidentally (or not) stepping into the leadership shoes.

Let’s admit it – patience is essential for practically any role, in any industry. From management to customer support; engineering to education. It’s that one inevitable skill that your whole experience should point to. So, how are you feeling at this point? Can you describe work-related situations, where you’ve been patient? If not, don’t worry about it.

What is the key to patience?

How to Improve Patience – One key aspect to patience is redirecting your attention to other things. If you are solely focused on the thing you are awaiting to happen, the wait is going to feel that much more extended and perhaps, unbearable. Know that the reality is that it is bearable because just as you have gotten through past periods of stress or eagerness waiting for something to happen, you can this time, as well.

Practice mindfulness. Mindfulness allows you to stay focused in the present moment, which means you are less likely to be thinking way ahead and getting agitated by things that haven’t yet happened or that you must wait for. Intentionally slow down by pausing and taking a deep breath. If you are the type of person who needs to get things done yesterday, seriously consider what really needs to get done and what can wait.

Likewise, if you find yourself getting frustrated, pause and intentionally decide to not get worked up. Feeling impatient (which means feeling anxious, stressed, frustrated, or agitated) will NOT make time move more quickly. It will just make the journey more unpleasant.

  • In our current world, we can also work to reduce impatience by lowering our overall need to obtain instant gratification.
  • Rather than just adding the item to your shopping cart and clicking “complete,” perhaps stop and delay the purchase until tomorrow.
  • Do the same thing with sending text messages, thinking before you speak, ordering another drink, or eating something you don’t really want.

And the irony with patience is that once that event, experience, or turn finally happens, your hindsight really becomes that much clearer. You may make statements such as “well, the wait wasn’t that bad” or something to that effect.

What is a good quote about patience?

‘ Patience is not the ability to wait, but the ability to keep a good attitude while waiting.’ ‘One minute of patience, ten years of peace.’ ‘With love and patience, nothing is impossible.’ ‘Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish.’

Is patience a professional value?

The importance of patience in the workplace Empirical studies on patience have demonstrated the positive effects it can have on creativity, product quality, collaboration and productivity as well as the long-term sustainability of companies. Being patient means listening, observing, waiting for information to come, consulting other people and seeking relationships that provide new resources to make good decisions.

  1. Patience is good for ourselves and others.
  2. In a workplace environment where we value speed, tangible results and immediate decisions made, it may appear that there is no room for patience.
  3. Even though research shows that very few decisions in the workplace should be considered truly urgent, business culture seems to embrace the idea that “he who hesitates is lost.” Considering important judgements, negotiations and innovative ideas that may come up, it is important to practice patience so that we do better business and promote positive psychological and physical health in the workplace.

To develop patience, we must know ourselves and be clear about our guiding principles, capabilities and limitations. To practice patience, we must start with the following two practices to problem-solve and understand ourselves. Understand the problem Identify the problem.

  • What is upsetting you about the delay? There could be many reasons, dissatisfaction with the team, the loss of money, negative impact on others.
  • No matter the problem, identify the source of the issue so that you can begin to deal with the problem.
  • We’re all human Examine our human reactions and practice different responses.

Analysing the outcome and its consequences is a learning opportunity and may even reveal some positive consequences to something initially seen as a setback. In general practising patience can:

Result in more realistic expectations and calm behaviour. Limit the task build up, lack of attention and disorganization. Denotes maturity, fosters a consistent identity over time and encourages people to assume responsibilities. Builds character and promotes steadiness, perseverance, strength and humility. It has positive effects on physical and psychological health.

And in relationships with others:

It creates a better work environment because it prevents brusqueness and unnecessary arguments. It builds trust by facilitating understanding and collaboration, and it allows time for mistakes to be corrected or actions to be improved.

An example of the positive impact patience can have on innovation would be Microsoft Corporation founder and CEO Bill Gates. Gates goes away twice-a-year solely to think about the future of his company on a retreat he calls One of Gate’s early “Think Week” retreats lead to the conception of Internet Explorer, which changes the way we used the internet forever.

We’ve heard that patience is a virtue and although organizations themselves can’t be virtuous, there are places that encourage patience through their culture supported by incentives, training programs, codes of good practice and other mechanisms. Although we are accustomed to highly competitive corporate environments, patience provides room to take a step back and better understand our circumstances, therefore we can thrive and meet objectives that benefit us all.

Image: From “Penelope then during the day she wove the large web, which at night she unravelled The Odyssey”, Thomas Seddon 1852 Antonio Argandoña Ramiz is Emeritus Professor of Economics and Business Ethics at, He received his PhD in Economics (summa cum laude) from the University of Barcelona in 1969.

What is the moral value of patience?

Patience is a moral virtue because it contributes to happiness and living well. Waiting attentively involves discerning when it’s our turn to act. Waiting without complaint helps us not hate the waiting, and it helps us do our job well when it’s our turn.

Why is patience important in customer service?

Other Important Customer Service Skills – 1. Patience Being patient is an important customer service skill, especially when dealing with angry or irritated customers. Patience is also important to the company as a whole as it helps you to understand customers’ concerns and problems a lot better, allowing the company to improve their services.

Being patient helps you to figure out what a customer wants, and how to provide them with a competent service – rather than just rushing them out the door. “Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.” – Sam Walton 2. Listening Skills Being thoughtful and attentive are vital customer service skills.

Customer feedback, whether it’s positive or negative, is important to manage a company’s reputation and allow innovation. Listening to customers makes them feel valued and appreciated. It’s therefore important to be an excellent listener and to be attentive.

“The first step in exceeding your customer’s expectations is to know those expectations.” – Roy H. Williams 3. Empathy Being able to empathise with a customer, especially when they may have had an unpleasant experience is invaluable. You have to be able to understand what happiness means to the customer in order to with them and provide effective customer care.

As such, you need to put yourself in the position of the customer to gain a thorough understanding of their perspective. It’s important to understand how a customer feels and really be able to identify with them. This way, you’ll be a lot more help to them.

  1. You’ll also be better prepared to handle difficult customer situations.
  2. The golden rule for every business man is this: ‘Put yourself in your customer’s place.” – Orison Swett Marden 4.
  3. Positivity Being positive goes a long way in customer service.
  4. It’s extremely helpful if you have a positive attitude and are approachable to customers you will come in contact with.

You’re more likely to have a successful relationship with a customer and it helps both you and the customer relax. Grasping the opportunity to speak to customers new and old and turn every interaction into a good one is essential to providing good customer care, whether that’s face-to-face or over the phone.

  • Maintaining a positive attitude can help keep the customer in good spirits and make their experience an enjoyable one.
  • People respond well if they are approached in a pleasant way, and it can help create a positive buzz amongst other customers too.
  • There is only one boss.
  • The customer.
  • And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton 5.

Problem Solving Another one of the is problem-solving, as it’s important to be willing to help customers come up with a solution to the issues they face. In order to be able to provide an effective solution, make sure you ask the right kind of questions.

It’s important to understand a customer’s needs entirely, so you can make sure you’re prioritising the right thing. The common strategies for problem-solving include brainstorming solutions, active listening, identifying causes of problems and implementing solutions. You also need to make your customers feel like any queries or problems they might have are valid and that you can solve them.

“Right or wrong, the customer is always right.” – Marshall Field

Do we need to be patience or patient?

How and when to use patience vs. patient – It’s understandable if you’re still confused about whether you should be patient or have patience. These phrases are sometimes used improperly. Some people believe they should have patience, whereas others might think they should be patience.

It’s also possible that you know a group of people who are patients at a hospital. There’s no need to worry though because there are tips and examples that can help you understand how to be patient vs have patience. Some examples are: I told him that he should have patience while waiting on his food to arrive.

In this sentence, patience is a noun, so it’s something intangible that he can have. There were plenty of patients at the doctor’s office. Even though patients sounds like patience when you read this sentence, patients is a noun that refers to people seeking medical attention.

You can also use patient and patience in a combined, yet grammatically correct sentence.” You should be patient. In this example, patient is an adjective that suggests you should wait without being anxious. You can also use patient and patience in a combined, yet grammatically correct sentence. For example: The patients were patient while they waited for the doctor to return.

The patients in this sentence are a group of people seeking medical attention. However, they were also waiting without anxiety, which means they were being patient. You should be patient because having patience is a favorable quality to have. This sentence uses both phrases because patient is being used as an adjective while patience is being used as a noun.

  1. A rule of thumb to remember is that patience is a noun, so it’s something people can have.
  2. Patient is only a noun when it refers to the medical definition.
  3. Don’t feel bad if you’ve mixed up these phrases because there are plenty of words, like apologize or apologies and affect vs effect, that people may confuse with others.

Remembering the definitions and parts of speech of these words can help you use them correctly.

What is the power and purpose of patience?

Patience is powerful. It can help us persevere, reduce stress, and overcome challenges. Patience may be a virtue, but it’s something I often find challenging. How about you? Given the pace, uncertainty, and intensity of life and work these days, I don’t think I’m alone in the struggle to be patient.

  1. But why can it be so difficult to be patient? How can we be more patient with ourselves and those around usat work and in life? We live in an intense, fast-paced world.
  2. Everything is about speed, scale, and execution.
  3. Slowing down has never been a strength for me in my life.
  4. I’ve always found it difficult to let things be and trust the process.

However, this is actually what patience is all about – allowing things to be as they are and trusting that things will unfold as they are meant to. It’s hard to do this in the best of circumstances, but over the last few years, it’s been even more challenging.

One thing that can make patience specifically tricky is the fear that things won’t work out. While taking deliberate action and being proactive are essential, finding balance is also important. In my life, I’m often on the side of action and focus, which can, unfortunately, turn into control. As the saying goes, “Slow and steady wins the race.” But, many of us collectively struggle to be patient and trust the process.

Being patient is challenging for many of us – but there are real benefits to it regarding our wellbeing and success.