If you join up when you purchase a new phone or device, or if you bring your own newly/first-time activated Boost Mobile device, coverage will begin immediately. If you join within 30 days after activating your device, coverage will begin at the beginning of the following payment cycle.
How can I receive a complimentary new phone from Boost Mobile?
Visit myphoneguardian.com/boostmobile or call 1-844-534-3099 to make a claim 24 hours a day, seven days a week. Once your claim is confirmed, your replacement phone is normally mailed within the following business day!
What should I do if I lose or have my phone stolen? Please contact Boost® Customer Service at 1-833-502-6678. FREE as soon as you discover your phone has been stolen or misplaced. We can immediately take actions to safeguard your active account balance and get you back up and running.
How can I obtain a replacement phone with certainty?
If Lifeline service is available in your state, fill out an online application. If you are authorized, you can maintain your current phone number by calling 1-888-321-5880 when you receive your new device and speaking with a representative.