THE FINAL CHAPTER
| Question | Answer |
|---|---|
| When is it acceptable for a medical assistant to authorize a pharmacy to refill a prescription? | If the licensed practitioner has authorized in the patient’s chart that refills are approved Correct |
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What is the medical assistant’s role with prescriptions?
Providing patients with education on their medications and any necessary dietary restrictions preparing and dispensing medication in accordance with the instructions provided by a physician. Providing medication refills in accordance with the direction given. Drawing blood.
Under what circumstances will a pharmacist called to check before dispensing refills?
Prescription Refills – Heather Ta – PHYSICIAN ASSISTANT
13th Chapter:
| Question | Answer |
|---|---|
| If a patient remains dissatisfied after discussing a bill,_. | Document all comments and relay the information to the physician |
| Under what circumstances will a pharmacist call to check before dispensing refills? | If more than one year has passed since the original prescription was written |
Can a medical assistant refill prescriptions in Texas?
Instead, “the ability to prescribe or renew prescriptions is only provided to licensed doctors and surgeons, podiatrists, or those others permitted by law to do so.” This applies to everyone who is able to fulfill this legal need. Medical assistants do not have the requisite medical and pharmacological training, nor do they hold the relevant licenses, nor do they have the legal power to determine whether or not an intervention is suitable.
When answering a phone call in the medical office the medical assistant should?
How to Answer the Telephone in a Professional Manner In order to answer the telephone in a professional manner, you should try to answer the call between two to three rings. This ensures that the caller is not kept waiting. If you are fielding many calls at once, basic telephone manners dictate that you give priority to the first caller, unless the second caller is reporting an urgent situation.
- Before putting a caller on hold, you should always make sure you get their consent first.
- When taking a call, administrative assistants working in medical offices are expected to first give the location of the office, followed by their own names.
- This is considered to be proper business etiquette.
- Next, the administrative assistant at the medical office should determine the caller’s name in order to be able to refer back to it in the event that it is required.
Before transferring the call to a colleague or physician, ensure that you obtain the caller’s consent to place them on hold first. The administrative assistant of the medical office should also inform callers if the person they are trying to reach is unavailable, and if this is the case, she should inform them that their call will be forwarded to voicemail.
- If a message is to be taken, it should contain the caller’s name, the name of the person to whom the message is to be delivered, the caller’s telephone number, the time and date of the call, and any message that needs to be sent.
- When the call is over, the administrative assistant at the medical office should express gratitude to the person who called and then stop the contact.
It is important to provide room on the phone line for any more calls or unexpected crises that may come in.
What are 3 administrative responsibilities of an MA?
The majority of a medical assistant’s time is spent working in outpatient or ambulatory care facilities, such as medical offices and clinics, alongside licensed physicians. According to the United States Bureau of Labor Statistics, medical assisting is one of the vocations in the country that is increasing substantially faster than average for all occupations.
The Bureau of Labor Statistics attributes the increase in employment growth to the following factors: Increase in the number of medical practices and outpatient care facilities is anticipated to skyrocket. Developments in the field of technology An increasing number of elderly people in the United States who require medical care Job Responsibilities | The Occupational Analysis of Medical Assistants demonstrates that medical assistants get cross-training to handle a variety of activities, including administrative and clinical responsibilities.
The following is a brief summary (duties may differ from one medical practice to another based on factors such as location, size, area of focus, and the applicable state law): The following are examples of clinical duties, however this list is not exhaustive: Taking a patient’s medical history Providing them with an explanation of the various therapy processes Patients are being made ready for their tests.
Providing assistance to the attending physician during patient exams Collecting and preparing specimens for testing in the laboratory Carrying out fundamental laboratory procedures Educating patients about their prescribed medications and dietary restrictions Preparing and delivering drugs, including vaccines and immunizations, as ordered by a physician or another licensed provider, including through intramuscular, intradermal, and subcutaneous injections (e.g.
, a nurse practitioner or physician assistant) Providing medication refills in accordance with the directives Phlebotomy Perform electrocardiograms (ECGs) Treatment of wounds and replacement of dressings Among the administrative responsibilities fall (but are not limited to) the following: Employing software programs on a computer Taking calls and answering them Accepting new clients as guests Organizing and doing maintenance on patient medical records Performing tasks including coding and filling out insurance documents Organizing engagements and engagements Making arrangements for admission to the hospital and laboratory services Taking care of administrative tasks such as communication, billing, and bookkeeping Patient Liaison | Medical assistants play an important role in making patients feel at ease while they are at the doctor’s office and frequently clarify the directions given by the attending physician.
- Member of the PCMH Team | Medical assistants are vital members of the team that provides care in patient-centered medical homes.
- According to the findings of a poll conducted by the Healthcare Intelligence Network, medical assistants are among the top five types of healthcare workers that are essential to the PCMH team.
CMA (AAMA) ® Certification | Having medical assistants who are CMA (AAMA) certified is something that many employers of allied health staff want, and some even require, of their employees. Graduates of medical assisting programs that have been granted accreditation by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) are eligible to sit for the certification exam administered by the American Association of Medical Assistants (AAMA).
Which of the following is a duty of the clinical medical assistant?
The Practical Aspects of Being a Medical Assistant – Clinical medical assistants often carry out a wider variety of responsibilities than their administrative colleagues do on a daily basis. The majority of these responsibilities are overseen either by an experienced medical assistant, a registered nurse, or a physician.
- The clinical medical assistant will be responsible for assisting in the preparation of patients to undergo a variety of diagnostic tests and therapeutic treatments.
- This may involve the collection and recording of a patient’s medical history as well as vital signs.
- In addition to this, they sanitize and prepare the equipment that the attending physician will use before explaining the processes to the patients.
A clinical medical assistant’s responsibilities in the laboratory include the collecting and management of patient samples for the purposes of testing. They may also provide the drug to the patient either orally, topically, or by injecting it directly into the muscle.
It is essential to take note of the fact that clinical medical assistants are not authorized to carry out particular duties, like the administration of intravenous medicine or the handling of anesthetic equipment. In addition, the administration of medical supplies is part of the clinical assistant’s job description.
In addition to this, they are responsible for the organization and sorting of laboratory materials, as well as ensuring that examination rooms have an adequate supply of medical supplies at all times, evaluating the structure and integrity of medical supplies. 
Why is it important to have set procedures for dispensing prescriptions?
SOPs make it possible for pharmacists involved in clinical trials to delegate tasks and may free up time that can be used for other activities; SOPs assist eliminate uncertainty about who is responsible for what (role clarification); SOPs are beneficial when it comes to the training of new members of the clinical trial personnel.
What is the scope of practice for medical assistants in Texas?
Under the supervision of a physician, perform a variety of administrative and clinical responsibilities, including those related to patient care. Appointment scheduling, maintaining medical records, billing, and accurately coding information for insurance purposes are examples of administrative responsibilities that may be required.
What can a nurse do that a medical assistant can t?
Differences in Duties and Responsibilities Medical assistants are responsible for providing patients with basic medical care and may also be asked to handle administrative chores such as organizing appointments and answering phones. However, they are mandated to perform their duties while operating directly beneath the watchful eye of a certified nurse or licensed medical practitioner.
- When compared to medical assistants, nurses are able to conduct a greater variety of tasks since they hold their own individual licenses and operate under those licenses.
- In addition to providing patients with fundamental medical attention, nurses are trained to carry out a variety of treatments, such as inserting intravenous lines and dispensing complex drugs, such as chemotherapy.
There are various subfields within nursing, such as cancer and labor and delivery, that nurses might choose to specialize in.
When a patient called requesting a medication refill what information is needed?
Which pieces of information have to be included in the message that is relayed to the pharmacy in the event that a patient phones to inquire about getting a prescription refilled? Obtain the doctor’s permission to take the test, and then finish filling out any documentation that may be required.
How do you greet a patient as a medical assistant?
Remember that first impressions are the most important, and that this adage applies to the experiences that patients have at medical clinics just as much as it does elsewhere. Smile warmly at your patients when you see them, and let them know how delighted you are to see them.
When offering assistance to a patient by telephone medical assistants must?
1) Get off the phone first.2) Maintain communication with the caller even after the issue that prompted the call has been resolved.3) Explain to the patient in a kind manner but in a forceful manner that the doctor requires your aid.4) Inform the person who called that you are currently helping another patient who needs assistance.
What guidelines should the MA follow when calling a patient?
When phoning a patient, what are some of the criteria that the MA should follow? When the MA has to phone a patient, they should do it from a private location so that other patients are not disturbed by the conversation. It is the responsibility of the MA to properly identify themselves and clarify the nature of the call.
What is the medical assistant’s role with prescriptions in New Jersey?
Providing authorization for the refilling of medications. Specimen collection and preparation for the laboratory. Providing patients with explanations of procedures and treatments Taking medication in accordance with the instructions provided by your attending physician.
What do medical assistants need to know about medications?
Do you have an interest in learning more about the relationship between pharmacology and medical assisting? A medical assistant is expected to have a fundamental understanding of pharmacology, which includes the following topics: commonly prescribed medications, drug categories and classifications, drug schedules, side effects and adverse effects, measurement, mathematical conversions, and dosage calculations, common approved medical abbreviations, forms of medication, look-alike and sound-alike medications, routes of drug administration, rights of drugs and medication administration, physician’s desk reference, and online resources.
When should a patient’s medication list be updated?
It is common practice for patients to be requested to bring a list of all of their current medications whenever they visit a new healthcare provider or facility. It is crucial for new doctors to be aware of what medications you are currently taking; however, it is equally as necessary to discuss your medication list on an annual basis with your primary care physician.
Your current medication list is kept in your medical records; nevertheless, it is frequently necessary to revise or update this list as your medical treatment evolves. It is important that you let your doctor know if you have stopped taking any medications, including vitamins, at any time. Sometimes, it might explain why you’re unwell or feeling a specific way, particularly if something you’re taking is interfering with another medication that you’re also taking.
In the event of an emergency, having records and lists of medications that have been kept up to date is essential. Maintaining up-to-date documents might save your life in the event that you are unable to respond to inquiries put to you. In addition to this, the following is a summary of the reasons why maintaining an out-of-date record might be detrimental.
- A significant number of individuals treat their pain using over-the-counter medications such as Advil, Tylenol, or aspirin.
- It is possible for these medications to have a negative interaction with the medication that has been prescribed to you by your doctor, which might result in serious consequences for your health.
When used with prescription medication, many over-the-counter medications (such certain vitamins) are not FDA-approved, which increases the risk of adverse reactions. Whether you are taking a pharmaceutical with a brand name or one with a generic equivalent, many different drugs are referred to by a variety of names. 
Because your needs and the treatment you receive may change from year to year, you should be sure to inform ALL of your healthcare professionals if there are adjustments to your medication regimen. Keep in mind that if you go to many doctors, some of them may not have access to all of your previous medical data if you do so.
That leaves it up to you to ensure that the medication list you have is current at all times. Even if you have been going to the same doctor for many years, there is no guarantee that he or she will remember all of your prescriptions by heart. It is up to you to ensure that the information included in your medical records is accurate.
This is the point where YOU join the team that is responsible for your care.
When a patient called requesting a medication refill what information is needed?
Which pieces of information have to be included in the message that is relayed to the pharmacy in the event that a patient phones to inquire about getting a prescription refilled? Obtain the doctor’s permission to take the test, and then finish filling out any documentation that may be required.